Terms & Conditions
Effective Date: 1st Aug 2025
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Welcome to ThirdDimensionCompany. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
1.1 These Terms & Conditions govern all purchases and use of services from thirddimensioncompany.in.
1.2 By accessing our site and placing an order, you confirm that you are at least 18 years old (or have parental consent if under 18).
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2. Products and Customization
2.1 Our products are 3D printed, made-to-order items. Due to the handmade nature of 3D printing, slight variations may occur in texture, finish, or color.
2.2 Custom orders (e.g., specific colors, sizes, or paint-ready models) are produced based on customer-provided details. We are not responsible for errors caused by incorrect measurements or information provided by the customer.
2.3 For wearable products (e.g., helmets), customers must submit accurate measurements post-purchase. Failure to do so may delay production.
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3. Pricing & Payments
3.1 All prices listed are in Rupees and inclusive/exclusive of taxes (as applicable).
3.2 Payments must be made in full at checkout using approved payment methods.
3.3 We reserve the right to update product pricing at any time without prior notice.
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4. Shipping & Delivery
4.1 Production time for most products is [5–10 business days], unless otherwise stated.
4.2 Shipping times vary based on location and courier services. Delays caused by postal or customs services are beyond our control.
4.3 Tracking information will be provided once orders are dispatched.
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5. Returns & Refunds
5.1 Due to the custom-made nature of our products, we do not offer returns or refunds unless:
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The item is defective or damaged upon arrival.
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The incorrect product was delivered.
5.2 Any claims for defective or damaged products must be submitted within [7 days of delivery], including photographic proof.
5.3 Refunds (if applicable) will be processed to the original payment method.
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6. Intellectual Property
6.1 All product designs, website content, and 3D models (unless stated otherwise) are the intellectual property of ThirddimensionCompany and may not be copied, reproduced, or resold.
6.2 Customers purchasing paint-ready or unpainted models may customize them for personal use but cannot reproduce or sell copies.
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7. User Obligations
7.1 You agree not to misuse our website or services, including attempts to hack, disrupt, or engage in fraudulent activities.
7.2 You are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect addresses.
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8. Limitation of Liability
8.1 We are not responsible for any injury, damage, or misuse of our products. Items such as wearable helmets and stands are for cosplay, decorative, or display purposes only, unless explicitly stated otherwise.
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9. Changes to Terms
9.1 We reserve the right to modify or update these Terms & Conditions at any time. Continued use of our site after changes constitutes acceptance of the updated terms.
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10. Contact Information
For questions regarding these Terms & Conditions, contact us:
📧 Email: thirddimensioncompany2@gmail.com